About these terms
These terms are an agreement between CanopyBay Pte. Ltd. (UEN 202650288Z, “CanopyBay”) and you, and the organisation you sign up for. By creating an account, you agree to them and confirm that you may accept them for your organisation.
Our Privacy policy explains how we handle personal data, and forms part of these terms.
A pre-beta service
CanopyBay is still in development. Today the app lets you sign up, tell us about your business and hear from us. Our first beta release is planned for 1 December 2026.
During pre-beta the service is free. It is provided as it is and as available: features may change, pause or stop, and the app may be unavailable at times. We don’t promise that it will be uninterrupted or free of errors.
If paid plans apply later, we will tell you the price and ask you to agree before you pay anything.
Who can sign up
CanopyBay is for businesses and other organisations, not for personal use. To sign up, you must:
- Be at least 18 years old.
- Use your work email address. Free personal addresses, such as Gmail, are not accepted.
- Give true and current details about yourself and your organisation.
- Be allowed to act for your organisation.
Your account
Keep your password safe and don’t share your account. You are responsible for what happens in it. If you think someone else has used it, email hello@canopybay.co straight away. We may suspend an account that looks compromised, to protect you.
Acceptable use
When you use CanopyBay, don’t:
- Break the law or anyone else’s rights.
- Try to reach accounts or data that are not yours, or probe, scan or get around our security.
- Overload, disrupt, copy or reverse engineer the service, except where the law allows it.
- Upload malware or anything harmful or offensive.
- Sign up or collect data with automated tools.
- Pretend to be someone else, or another organisation.
We may suspend or close an account that breaks these rules. We will tell you why, unless the law or security stops us.
Your information
The details and answers you give us stay yours. You allow us to use them to run the service and to contact you, as our Privacy policy describes.
If you send us ideas or feedback, we may use them to improve CanopyBay, without owing you anything for them.
Our intellectual property
CanopyBay’s software, design, name, logo and content belong to CanopyBay or the people who license them to us. You may use the service as these terms allow. Nothing in them transfers ownership to you. Please don’t use our name or logo without our written permission.
Closing your account
You can close your account at any time by emailing privacy@canopybay.co. We may end the pre-beta or close accounts, with notice where we reasonably can. When an account is closed, we delete its data as our Privacy policy describes.
Our liability
Because the pre-beta is free and still being built, and as far as the law allows:
- We give no promises about the service beyond those in these terms.
- We are not liable for indirect or consequential loss, or for lost profits, revenue, data or goodwill.
- Our total liability to you and your organisation for all claims is limited to S$100.
Nothing in these terms limits liability that the law does not allow to be limited, such as for death or personal injury caused by negligence, or for fraud.
Changes to these terms
We may update these terms as CanopyBay grows. We will change the date at the top, and email account holders about significant changes before they take effect. If you keep using the service after that, the new terms apply.
Singapore law
These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute about them.
Contact us
Questions about these terms: hello@canopybay.co. About your personal data: privacy@canopybay.co.