CanopyBay

The AI ERP for online shops.

CanopyBay runs your website, orders, costing, delivery, promotions and DMs in one system. Agents prepare the work, and you approve it in one place, so you can sell more without hiring more hands.

Every team’s work, ready for a yes

DM replies, orders, delivery routes, price reviews and promotions are prepared by agents, each with the permissions of the person who asked. You check them and approve them in one queue.

Nur AisyahOwner, sample bakery

8 waiting for you

  • Sales and marketing

    • Send 12 DM repliesPrices and stock checked.

      Nur’s AI6.02am

      Low risk
    • Catering quote, 40 peopleFriday is free.

      Nur’s AI9.00am

      Check first
  • Orders and delivery

    • Saturday bake plan, 86 ordersAll 3 channels.

      Sara’s AIThu 6.30pm

      Check first
    • Delivery windows, 38 customers3 routes.

      Hafiz’s AI7.00am

      Low risk
    • Live station quote, 14 FebBoth ovens free.

      Nur’s AI4.05pm

      Check first
  • Website and systems

    • Hari Raya hampers sectionPreview ready.

      Nur’s AIToday

      Check first
  • Finance

    • New prices for 5 itemsButter up 12%.

      Nur’s AI8.00am

      Two approvers
    • Reminders, 3 unpaid orders$96 in total.

      Nur’s AIFri 10am

      Low risk

The owner’s Approvals screen at a sample home bakery, with sample data. Approve the low-risk items together, or check any item first.

What changes in each team

The same jobs your team does today, with the groundwork done for them. 14 of our 48 modules are set up for online shops and f&b brands.

Sales and marketing

Every message answered, every customer remembered and every promotion tracked, with agents doing the typing.

Sales and marketing: what changes
The jobTodayWith CanopyBay
DMs at midnightAnswered the next day, half of them gone cold.Replies with price, stock and an order link are ready within minutes.
A slow weekA last-minute discount post.A campaign to past customers is drafted from what they bought before.
A wedding enquiry in a DMLost in the chat.It becomes a lead with a quote drafted.
Regular customersYou remember some of them.Order history, favourites and birthdays for everyone.

4 Sales and marketing modules

Social DM agent
Instagram, Facebook and TikTok DMs sorted, answered and turned into orders and leads.
WhatsApp AI agent
Answers questions and takes orders on your business number, with you approving.
Customers and leads
Every customer and every catering, event and workshop lead in one place.
Promotions and campaigns
Promo codes, bundles and broadcasts, with the orders they bring.

Orders and delivery

From order to doorstep, plus catering, live stations and workshops, in one place.

Orders and delivery: what changes
The jobTodayWith CanopyBay
Friday nightCopying orders from WhatsApp into a notebook.One list of every order, with a bake plan for the morning.
Where is my order?Calls and messages all Saturday.Customers get a 2-hour window and a live tracking link.
Sold out on InstagramOrders you can’t fill.Stock limits close the slot on your site and in DMs together.
A live station bookingDates in your head, costs on a napkin.Quote, deposit and calendar in one place.

4 Orders and delivery modules

Orders
Website, WhatsApp and DM orders in one list, with a bake plan.
Delivery tracker
Routes, 2-hour windows and live tracking for every order.
Products and stock
Items, prices, bake limits and ingredient stock.
Catering, live stations and workshops
Quotes, deposits and the calendar for every event.

Website and systems

Keep your current website or get a new one from us, and know everything is running before customers notice.

Website and systems: what changes
The jobTodayWith CanopyBay
New menu itemUpdate the website, the price list and WhatsApp by hand.Ask your AI. Every channel updates after you approve.
Your websiteA new build you don’t have time for.Keep your current site connected, or we build a new one for you.
Something breaksYou find out from an angry customer.System health checks every 5 minutes and tells you first.
Part-timer hoursGuessed at month end.Logged per shift and costed into your products.

3 Website and systems modules

Website
Your current site connected, or a new one built by us, always in sync.
System health
Website, checkout, agents, payments and backups, checked every 5 minutes.
Team hours
Shifts and hours for you and your helpers, costed into every product.

Finance

Know what each item really costs, and which channels make money.

Finance: what changes
The jobTodayWith CanopyBay
Ingredient prices riseYou find out months later you were selling at a loss.Margins update the day costs change, with new prices suggested.
PayNow screenshotsMatched to orders by hand.Matched automatically. Only the odd ones need you.
Are workshops worth it?A gut feeling.Profit by channel: retail, catering, live stations and workshops.
Your own timeNever counted.Your hourly rate and hours per batch are in every price.

3 Finance modules

Costing and margins
Ingredients, your hourly rate, hours per batch and packaging, for every item.
Payments
PayNow, cards and transfers matched to orders.
Profit by channel
Retail, catering, live stations and workshops, side by side.

Keep your website, or get a new one

CanopyBay works with the website you already have. If you need a new one, we design and build it for you.

Work with your current website

Your Shopify, Wix or WordPress shop keeps selling. Orders, stock and customers sync into CanopyBay.

  • Your site stays as it is. Nothing to rebuild.
  • Enquiries, bookings and orders land in CanopyBay.
  • Your team answers them from one place.

Get a new website from us

A shop website with cart, pre-order slots and delivery dates, run from the same system as your kitchen.

  • Designed for your brand and fast on phones.
  • Prices, products and timetables come live from CanopyBay.
  • Change a page by asking your AI, then approve the preview.

Questions shop owners ask

Most shop owners start with 14 of our 48 modules. Each one is S$6 per staff a month, or S$8 with MCP so staff can use their own AI.

See all pricing
I sell only on Instagram and WhatsApp. Is CanopyBay for me?

Yes. Many shops start with DMs and WhatsApp only. We connect those first and add a website when you are ready.

Do I need a new website?

No. CanopyBay works with your current website, such as Shopify, Wix or WordPress, and syncs orders, stock and customers. If you want a new one, we build it for you, with cart, pre-order slots and delivery dates, run from the same system as your kitchen.

Will the WhatsApp agent reply on its own?

Only where you allow it. It can answer menu, price and delivery questions by itself, while orders, quotes and complaints wait for you.

Can it work out what my products really cost?

Yes. Costing adds ingredients, your hourly rate, the hours each batch takes, packaging and utilities, and shows the margin on every item.

I also do catering, events and workshops. Can it handle those?

Yes. Catering, live stations and workshops have their own quotes, deposits and calendar, and show up in profit by channel.

See CanopyBay for online shops on a 30-minute call

We run your most tiring job live, with sample data from a home bakery.